Exchange & Cancellation Policy

Eligibility for Exchange

• Exchanges must be requested within 7 days of delivery.
• Exchanges are available only for:
• Size-related issues (subject to stock availability).
• Color changes (if stock permits).
• Only one exchange per order is allowed.

Exchange Process

• Contact our support team via WhatsApp or email to initiate the exchange.
• Provide order details and product images.
• Ship the product back in its original condition.
• Once received and inspected, the replacement item will be dispatched within 7 business days.

Exchange Conditions

• The exchanged product must be unused and in its original packaging.
• Customers may be required to pay for additional shipping charges.

Order Cancellation Policy

• Cancellation Window: Orders can be canceled within 24 hours of placement.
• Once an order is processed or shipped, it cannot be canceled.
• If the order is shipped, customers must follow the return policy after receiving the package.
• Refunds for prepaid orders will be processed via the original payment method.